Return Policy
Return & Refund Policy
your comfort and satisfaction are our top priorities. If you’re not fully satisfied with your purchase, we’re here to help.
Eligibility for Return:
Products can be returned within 7 days of delivery.
Items must be unused, undamaged, and in their original packaging.
Proof of purchase (invoice/order ID) is required.
Non-returnable Items:
Used, stained, or damaged items
Products returned after 7 days of delivery
Items without original packaging
Exchange Policy:
If you receive a defective or incorrect product, we’ll replace it at no extra cost.
Please report any issues within 48 hours of receiving the product.
Refund Process:
Once your return is received and inspected, we’ll notify you of the approval.
If approved, your refund will be processed within 5-7 working days via your original payment method.
How to Return:
Contact our support team at support@restah.com or call +8801327635240
Provide order ID, product details, and reason for return
We will guide you through the return pickup or drop-off process
Thank you for choosing Restah. Your comfort is our promise.